At Mazda there is a digital service certificate. All work in the workshop is recorded using an internet database.
I don't understand why this type of “service book” or, as they like to say, the check book, is not part of the standard solution at every automobile manufacturer.
What I find particularly interesting: Mazda gives not only its own dealers and workshops on this Internet portal access, but also free workshops.
This form of the “workshop service booklet” has many advantages.
For the workshop: Current information what has been done on the vehicle and what needs to be done. For each participating workshop, it is also a service to the customer provides.
For the manufacturer: He can process inquiries about guarantee and warranty very quickly and easily - because all work and inspection dates have been recorded online and are available at any time. In addition, the manufacturers could set up a feedback database with extended functions.
For the customers: The biggest advantage is the protection against odometer manipulation. If every registered dealer can access the service work on a vehicle, the “speedometer turner” market would be dried up very quickly. In addition, the customer has the option of showing the complete workshop history when selling his vehicle. The buyer of a used car would be fully informed. This point would also help to minimize the depreciation of the vehicle.
It's actually strange that this form of the “digital service booklet” is not part of everyday life in every workshop and every vehicle brand.
And wouldn't it be an idea for a service provider to set up such a portal? I think that's a good business idea. Free for vehicle owners. Paying for ... well, if you want this business idea as a business plan - a short email is enough ügt